Returns Policy

Thank You for Choosing Underground Locker

At Artificial Gamer (“we,” “us,” “our”), your satisfaction is our top priority. If you’re not entirely happy with your purchase, here’s how our straightforward returns process works.

1. Time Frame for Returns

You can return any product purchased from us within 30 days of delivery. Please note, returns are not accepted after 30 days.

2. Conditions for Return

For a successful return, ensure that the item:

  • Is unused and in its original condition.
  • Comes in its original packaging.

3. Initiating a Return

Follow these simple steps for returning an item:

  • Email our Customer Service at contactus@artificialgamer.com with your order details and reason for return.
  • We’ll send you the return address and instructions.
  • Securely package the item to avoid damage in transit.
  • Send it to the provided address.

4. Processing Your Refund

Upon receiving your return, we’ll inspect it and send you an email confirmation. If approved, your refund will be processed to your original payment method within 14 business days. Note: Processing times may vary based on your payment provider.

5. Exchanges

We don’t offer direct exchanges. For a different product, please return the original item and place a new order.

6. Shipping Costs

You are responsible for covering the return shipping costs, which are non-refundable. In case of a refund, the cost of return shipping will be deducted from your total refund.

7. Handling Damaged or Defective Items

Received a damaged or defective item? Contact us immediately at contactus@artificialgamer.com. We will arrange a replacement or refund, including the return shipping cost.

8. Questions?

For any inquiries about our Returns Policy, reach out to us at contactus@artificialgamer.com

Scroll to Top